Homisco Unified Communications
Hospitality Communication Solutions
BETTER!
From experience in the industry Homisco knows hotels, rely heavily depend upon their communications between reservations, front desk, housekeeping, maintenance, management, and hotel guests. Connecting these users and meeting their unique communication needs is easier than ever with Homisco unified communicator. Whether you want to continue using existing technology or upgrade to a solution that you can rely on, Homisco can help wherever it’s needed. See which devices work best for each department below and read how other hotels have implemented Homisco solutions to improve their operations.
SMARTER
Homisco PBX integrate with almost any PMS systems with our experience we know how to switch on any hotel or business.
Our call accounting system has been proven over 20 years to be superior compared to the rest !
SIP SERVICE
Homisco also provide SIP trunking and SIP services for your PBX and contact center
| ✅ Dynamic E911 calling to comply with Kari's Law AND RAY BAUM'S Act . |
| ✅ Supports up to 3000 users and up to 450 concurrent calls |
| ✅ Zero configuration provisioning of SIP endpoints |
| ✅ Built-in conferencing & meetings platform; supports desktop, mobile app, and SIP endpoints |
| ✅ Active Call Monitor client for personnel who wish to view live PBX & PMS call data |
| ✅ WebRTC for Android, iOS, Chrome and Firefox browsers allows communication with all users & solutions |
| ✅ API available for third-party integrations, including CRM and PMS platforms |
| ✅ Three Gigabit auto-sensing RJ45 network ports with integrated PoE+ and support NAT router |
| ✅ Automated NAT firewall traversal service facilitates secure remote connections |
| ✅ Supports Full-Band Opus voice codec and H.264/H.263/ H.263+/H.265/VP8 video codec, jitter resilience up to 50% packet loss |
| ✅ Based on Asterisk* version 16 open source telephony operating system |
| ✅ Hotel Property Management System(PMS) integration |
| ✅ Wake Up Calls through web GUI(front Desk) or from guests phone |
| ✅ Call Accounting automatically post call records to property management systems, allowing properties to track phone calls |
| ✅ Built-in voicemail and voicemail to email |
| ✅ Voicemail to Email |
| ✅ IVR(Interactive Voice Response) your digital receptionist with no need of a receptionist |
| ✅ Voice Prompt Multi-Language Support |
| ✅ 24x7x365 Customer Support |
| ∞ There are numerous more features available and we always welcome any new feature request |
Voice Analytics
Analyze 100% of customer conversations and turn those insights into business changes. Improve Customer Experience With Artificial Intelligence And Solutions From Homisco ECHO™.
Dynamic E911 Solutions
Kari’s law and RAY BAUM ACT. Ray Baum’s Act adds a requirement that any call to 911 must also provide specific location information of the caller.
Homisco PBX
SIP SERVICE
A powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable than when anchored with Homisco’s series of IP PBXs. Homisco offer an extensive set of unified communication features in an easy-to-manage on premise or Cloud solution with no licensing fees, upgrade fees or costs per features. Our PBXs range from small and medium business deployments to small and medium enterprise solutions.
ContactQ Call Center Platform
ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design. Either simple or more complex interactions can be very easily set up to handle external business systems integrations, agentless and self service solutions, inbound and outbound traffic with the inherent capability of being monitored and managed through a highly configurable suite of over 150 Real-Time and Historic Reports.
Voicemail Plus - Hospitality Edition
Homisco VoiceMail Plus is the voicemail system the hospitality industry has been waiting for! It was designed with functionality, ease-of-use and expandability in mind. The system handles the basics and it's customizable to suit your specific needs.
Call Accounting System
Communication is an integral part of any business, but it is often one of the taken for granted or misused assets of the company. To assure your telecommunication infrastructure is used only for productive conversations and to control your telecommunication budget, you need an intelligent Call Accounting System(CAS).