Cloud9 Secure Call Capture

 

Safer.  Smarter.  Better

 

(Download Cloud 9 PDF.)

 

SAFER

Cloud9 was built from the ground up to be fully PCI-compliant and SEC-compliant from cradle to grave on every call. Cloud9 also provides you with court-admissible evidence for fraud prevention, loss prevention, malicious or threatening calls, and dispute resolution. In addition, Cloud9 has built-in Business Continuity features with cloud-based storage and network redundancy

 

SMARTER

Cloud9’s Quality Monitoring module provides you with customizable scorecard capabilities, so that you can monitor and track the Key Performance Indicators that are most critical to your business. Utilizing the QMS along with recording-based training give you a proven way to shorten on-boarding cycles, and improve new hire performance.

 

BETTER

Cloud9 gives you the whole solution in one affordable package.  No nickel-and-diming, no up-selling after the sale.  You get it all: Automatic updates included , Proactive Support Included , ALL Ten Modules included

 

 

 

 

 

 

 

1. Call Capture

 

2. Screen Capture

 

3. Live Monitor

 

4. Quality Management

 

5. Secure API

 

 

 

6. Reports

 

7. Call Encryption

 

8. Secure VPN

 

9. Secure Cloud Storage

 

10. Business Continuity

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